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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Omar Hamed

Omar Hamed

June 10, 2026

5  out of  5
rating by Omar Hamed
"I've never met an agent as kind as as helpful as Lisa. If you are looking for an agent that treats you like you are more than a bottom line, then look no further. Its a great office with great people, who will take an interest in what you need not what corporate wants."
We responded:
"HI Omar :) Thank you so much for your wonderful review! We’re thrilled to hear that Lisa made such a positive impression and that you felt genuinely cared for throughout the process. We truly believe you should be treated like a person—not just a number—and we’re grateful that our team and office made that difference for you."
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Ömer Gürbüz

June 9, 2026

5  out of  5
rating by Ömer Gürbüz
"Thank you, Lisa! You’re amazing. State Farm is lucky to have you"
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T MO

June 9, 2026

5  out of  5
rating by T MO
"I want to give a sincere thank you to State Farm, Monte and team, and especially Lisa, for being reliable, helpful, and consistent throughout the years. For 23 years, they have been there whenever I needed them — not just for routine insurance matters, but especially when life happened. That kind of dependability means a lot. Lisa T. has always been helpful, professional, and easy to work with, and I truly appreciate the care and support she has provided over the years. It’s rare to find a team that stays consistent for that long, and I’m grateful for their service."
We responded:
"Thank you so much for taking the time to share your experience and for the kind words. We truly appreciate your trust in State Farm—and in Monte and our entire team—over the past 23 years. We’re especially grateful to hear how reliable and consistent you’ve felt, particularly with Lisa T. Life can be unpredictable, and it means a lot to know we’ve been there when you needed us most. Your support is sincerely appreciated. Thank you again!"
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Chris Tanksley

June 9, 2026

5  out of  5
rating by Chris Tanksley
"I recently switched to State Farm and now have my Homeowners and 2 Vehicles insured. On Friday I purchased a car online and needed to get covered so they could deliver my car. Lisa answered the phone on the first ring and was so friendly and helpful. I got what I needed in a flash and hung up feeling very valued as a customer. I normally will only do things online, dont really enjoy interacting with typical customer service situations. I look forward to speaking with Lisa and Monte however and will always call them when I need them."
We responded:
"Thank you so much for your review! We’re thrilled you chose State Farm and that Lisa was able to help you get your new car insured quickly and smoothly. Your kind words about feeling valued mean a lot. We are happy to help. :) "
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david clark

June 5, 2026

5  out of  5
rating by david clark
"Always a pleasure doing business with Lisa at the Monte King office in Smyrna Tn. Thanks for having our back for more than 30 years. David. Murfreesboro Tn."
We responded:
"Hi David—thank you so much for your kind review! It’s always a pleasure working with you, and we truly appreciate your loyalty over the past 30+ years. We’ll be here for you anytime you need us."
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Tiffany Kandy Redd Rucker

June 5, 2026

5  out of  5
rating by Tiffany Kandy Redd Rucker
"This crew of people is beyond amazing!!! Especially Ms. Lisa!!! When I say I’ve been with state farm since I purchased my very first car back in 2013. I did try calling myself trying a different company 🥴 why did I do that!!!??? It didn’t last long I came right back home!!!! 😂 Ms. Lisa got me right on together do you hear me! She’s truly A blessing. Any questions I’ve had she’s always answered even with me at one time needed extended help she went above and beyond to make sure I was taken care of. I could not have asked for a better company to make sure that I’m safe from my cars to my home. To life insurance! These people are the best and I’m grateful for them ."
We responded:
"Thank you for the kind words! We’re so grateful you chose State Farm again, and we’re thrilled to hear we took great care of you. Your trust means everything to us, and we’ll always be here to help with whatever you need. 😊"
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Jen Fribourg

June 4, 2026

5  out of  5
rating by Jen Fribourg
"I have been using Monte King Insurance since around 2002-ish. When I moved away from Smyrna (but still in TN), I retained him as my agent. The whole team has always been fabulous. I know Lisa and Tracey have my back! I have had claims over the years and every claim was handled exceptionally smoothly. Now I use them for my business as well (and have since opening around 9 years ago). This is the best office!!"
We responded:
"Thank you for the amazing review, Jen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Leigh Tate

May 29, 2026

5  out of  5
rating by Leigh Tate
"Lisa Taurisano is a Rock Star. 100% all over it when it comes to service and knowledge Car + renters is what I navigate and her expertise is spot on for guiding me and keeping all things insurance related in check. Very happy with this branch and her support"
We responded:
"thank you so much leigh ann for the kind words and review. we are always here and happy to help. thanks for being part of monte king state farm :) "
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Sarah O'Kelley

May 27, 2026

5  out of  5
rating by Sarah O'Kelley
"Everyone I’ve spoken to has been knowledgeable and so kind, but an extra big shout out to Lisa Taurisano for always going above and beyond for me. Any time I’ve had a question or needed something done, she replies often within minutes, with all the info I need. She makes the process so easy. I know I’m in the best hands with her!! I’ve been a customer for 7 years and can’t imagine going anywhere else."
We responded:
"Sarah! thank you so much for the review and the kind words... i'm here always if you need anything. happy to help :) "
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Harold Ferrell

May 27, 2026

5  out of  5
rating by Harold Ferrell
"The service I received today at Monte King State Farm was excellent. They answered all of my questions, and helped me with everything I needed quickly and efficiently. A special thanks to Lisa and Monty."
We responded:
"Thank you Mr Ferrell, we are happy to assist :) "
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Pat McFadden

May 25, 2026

5  out of  5
rating by Pat McFadden
"Great customer service. Anytime I had a problem they went above and beyond."
We responded:
"thank you so much for the review. we are happy to have you as a monte king state farm customer :) "
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Robbie Uselton

May 20, 2026

5  out of  5
rating by Robbie Uselton
"Knowledgeable, responsive, and always happy to help. They understand our insurnace needs and make sure we are taken care of properly."
We responded:
"thanks so much Robbie. we are always here and happy to help :) "
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Donna Romito

May 16, 2026

5  out of  5
rating by Donna Romito
"I had a great experience working with Lisa Taurisano at Monte King State Farm. As someone new to Tennessee, she walked me through the entire process of getting insurance for myself, my daughter, both of our cars, and our homes. She was friendly, patient, and extremely helpful every step of the way. Lisa answered all of my questions quickly and made everything simple and stress-free. Excellent customer service and truly a pleasure to work with — she is the best! Thank you to Lisa and the Monte King team"
We responded:
"thank you so much Donna... i'm always here and happy to help as much as i can :) "
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Bailey Estes

May 14, 2026

5  out of  5
rating by Bailey Estes
"Amazing experience, we've worked with them for the past 4 years and just recently decided to move another one of our policies over to them and we got everything knocked out and wrapped up fast and efficiently. Lisa was super quick to respond and informed us on everything before we made a decision. Working with Lisa is easy and efficient!"
We responded:
"Bailey, thank you for the kind review. so happy to be able to help you all out :) "
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Tommy Wilkins

May 13, 2026

5  out of  5
rating by Tommy Wilkins
"We've worked with Monte and team for 25+ years. He's always available and has helped us on several occasions when we needed to adjust or add coverage. Lisa is also very great to work with and really gets things done!"
We responded:
"hi mr wilkins, thank you so much for the review. we are happy to have you part of the monte king state farm family. "
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Christina Eyster

May 5, 2026

5  out of  5
rating by Christina Eyster
"Every time I need to speak with someone they are always available and happy to hear from me. In today's tech world its so great to know you still have people in your community that you can reach ou to. Thank You Lisa for always being there with a smile on your face."
We responded:
"thank you so much christine for the review. we are so happy to have you part of monte king state farm'ily. :) "
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charlene bettencourt

April 30, 2026

5  out of  5
rating by charlene bettencourt
"I want to thank monte king at state farm insurance in Smyrna TN for his help getting my car needs fixed a branch fell on my mustang convertible top and in order to get it fixed the company doing the work doesn't work with the insurance company for payment but monte is there to help me get it taken care of all I had to do was pay my deductible to see unique in Smyrna TN and soon I will have my new top as soon as it comes in thank you monte and as always your staff at state farm is the best and by the way the best price I have ever had from an insurance company Allstate charged me 130.00 a month for liability and state farm charges me 111.00 for full coverage and by the way progressive tried over charging me too. I will never go anywhere else for my car insurance"
We responded:
"hi ms charlene... we are so happy to have you with us and we are here and will help as much as we can. thank you for your kind words :) "
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Erica May

April 27, 2026

5  out of  5
rating by Erica May
"I have been a customer with the Monte King office of State Farm for several years now. They are always responsive, helpful, and friendly. I feel like they are friends helping me out, especially Lisa, who goes out of her way to make everything easy!"
We responded:
"Erica... thank you so much for the kind words and the review. I was beyond happy to help you out and anything you need in the future, we are here :) We are happy to have you part of the Monte King State Farm'ily. :) "
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Sam Cox

April 23, 2026

5  out of  5
rating by Sam Cox
"Lisa was great! I was in an accident and State Farm was on top of it. Scheduled my rental same day. Had a terrible experience at Enterprise and Lisa was there to help get the situation fixed immediately."
We responded:
"Hi Sam!!! thanks for being with Monte King state farm and we are always here to help. The rental car situation was inconvenient but teamwork, we got it rectified. We are here if you need us. "
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Michael Collazo

April 20, 2026

5  out of  5
rating by Michael Collazo
"Great group of folks. Helped me out when I was in a pinch."
We responded:
"so happy to help and we are here if you need anything :) "
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Jerry Gibson

April 15, 2026

5  out of  5
rating by Jerry Gibson
"Monte King - State Farm has been helping us with our Insurance needs for over 12 years now. Very responsive and helpful!"
We responded:
"Jerry Gibson, so glad you're with us. We are always here if you need anything. "
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Mercedes Todd

April 15, 2026

5  out of  5
rating by Mercedes Todd
"I got my first insurance policy working with Lisa. She was extremely helpful, knowledgeable, and willing to work with someone with a lot of questions. Great experience!"
We responded:
"So happy to have you with us Mercedes. We are here if you need anything. :) "
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Richard Sullivan

April 15, 2026

5  out of  5
rating by Richard Sullivan
"Always fast service and fair pricing!"
We responded:
"Hi Mr Sullivan, thank you so much for the review. Let us know if we can do anything. "
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Carla Derrick

April 14, 2026

5  out of  5
rating by Carla Derrick
"Lisa is an amazing help when it comes to navigating the ins and outs of our business insurance. We appreciate trusted agents who walk us through the process of finding the right coverage for our business needs."
We responded:
"Carla, thank you so much for the review. We are so happy to have you all with us. We are here if you need anything "
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Indigo Eurioste

April 12, 2026

5  out of  5
rating by Indigo Eurioste
"Great company to work with!"
We responded:
"Thanks so much Indigo... so happy youre with us. reach out if you need anything :) "